Privacy Policy

Privacy Policy

Introduction

Welcome to https://trusted-auto-body-shop.autobodyshop-talk.com (hereinafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of data, in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as they have their own privacy policies. We encourage you to review these policies to understand how your data is handled by other entities.

Processing Activities

This Privacy Policy outlines the actions we take when:

  • You use our applications and services, serving as an authorized user.
  • You visit any of our websites linked to this policy.
  • You engage with us through communications such as newsletters, emails, calls, or text messages.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide quality services. This includes:

  • Account Information: Details required to set up and maintain your account, including names, user IDs, and passwords.
  • Payment Information: Data related to transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of purchases, savings, investments, or other financial dealings with our company.
  • Purchase Information: Items you buy from us, including quantities, purchase dates, and product details.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for tracking and analytics.
  • Location Data: Your geographic location data, collected when you interact with our services on a map or during delivery/pickup.
  • Feedback: Any comments, reviews, or ratings you provide to improve our services.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details about products you browse, view, or purchase on our website.

We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their privacy policies and our internal data protection standards.

Cookies

Cookies are small text files stored on your browser or device when you use our website or applications. They play a crucial role in:

  • Strictly Necessary: Ensuring basic functions of our website, such as login sessions and account management.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage and gathering analytics data to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose of collection or as required by law. When no longer needed, we securely delete or anonymize the data to protect your privacy. Our retention periods vary based on legal obligations and business requirements, ensuring that your information is handled responsibly and in compliance with applicable regulations.

Security Measures

The security of your personal data is a top priority. We employ robust organizational safeguards and industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication protocols and engagement with secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website do not knowingly collect personal data from minors without parental consent. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to ensure its deletion.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to restrict the processing of your data under certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To exercise these rights or to file appeals/complaints regarding data handling, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your rights and how we protect your data.

Contact Information

For any questions, requests for access to or deletion of personal data, or if you have concerns about our privacy practices, please contact us:

We are committed to handling your inquiries promptly and ensuring the security of your personal information throughout the process.